1. Introduction

This Privacy Policy explains how Ouro Intelligence ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you engage with our AI automation services, including AI audits & assessments, workflow automation, AI agent building, implementation, and ongoing support & optimization.

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2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, business address)

• Business information (company name, job title, industry)

• Account credentials

• Payment information

• Communication preferences

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2.2 Service Data

When you use our services, we may collect:

• Information about your AI systems and automation processes

• Assessment and audit data

• Implementation requirements and specifications

• System logs and performance metrics

• Feedback and support requests

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2.3 Automatically Collected Information

We may automatically collect certain information when you visit our website or use our services:

• Device information (IP address, browser type, operating system)

• Usage data (pages visited, time spent, referring URLs)

• Cookies and similar technologies

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3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our AI automation services

• Conducting AI audits and assessments

• Developing and implementing workflow automation solutions

• Building and optimizing AI agents

• Providing ongoing support and optimization

• Processing payments

• Communicating with you about our services

• Responding to inquiries and support requests

• Analyzing usage patterns to enhance service quality

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4. Information Sharing and Disclosure

We may share your information with:

• Service providers and subcontractors who assist in providing our services

• Payment processors for billing purposes

• Professional advisors (legal, accounting, compliance)

• Business partners with your consent

• Law enforcement or regulatory bodies when legally required

We will not sell your personal information to third parties.

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5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

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6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

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7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your information

• Restriction of processing

• Data portability

• Objection to processing

• Withdrawal of consent

To exercise these rights, please contact us using the information in Section 10.

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8. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

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10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ouro Intelligence / adam@ourointelligence.com / 613-858-8393

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11. AI-Specific Privacy Considerations

11.1 Training Data

We do not use client data to train our AI systems without explicit consent. Any data used for improving our AI capabilities is anonymized and aggregated.

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11.2 AI Audits & Assessments

During AI audits and assessments, we may analyze your AI systems' data processing activities. This analysis is conducted solely for the purpose of the audit and in accordance with agreed-upon terms.

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11.3 AI Agent Building

When building AI agents for your organization, we collect and process information necessary for development, testing, and implementation. This data is used exclusively for delivering the contracted services.

 

12. Effective Date

This Privacy Policy is effective as of March 31st , 2025.